Quotation Calculation in Sales Process for C&I Customers 

Pricing structures for commercial and industrial customers differ greatly in the utilities industry, depending upon the country and the level of the individual companies. Therefore, a generic solution is most suitable for this pricing structure process. On the one hand, it offers great flexibility, and on the other hand requires a high-level of process and solution knowledge. Thus, a good knowledge of the basic pricing principles in Customer Relationship Management (CRM) and the transaction concept are necessary for the costing structure in CRM.

For information on the settings for these functions, which you make in Customizing for SAP Utilities, see the documentation at http://service.sap.com/utilities under Product Information ® SAP CRM for Utilities ® Cookbook&Guidelines.