You make the settings described here after you have made the general business partner settings from the set-up and load guide for SAP CRM, the settings from the utility-specific set-up and load guide for business partners (see SAP Solution Manager), and the configuration settings for SAP CRM as described in the SAP Solution Manager.
Note
You can find the set-up and load guide in SAP Service Marketplace, at http://service.sap.com/instguides under
. The document is valid up to, and including, SAP CRM 4.0 add-on for service industries.The concept in SAP ERP ensures that the business partner relationships between the business partner in the SAP CRM system and the business partner in the SAP ERP system are exchanged. Also, the partner roles (table KNVP in SAP ERP) of the SD customers are exchanged with the partner functions of the CRM business partner. The contact partners (table KNVK in SAP ERP) are not included.
If you do not maintain the partner roles directly, you only work with queue BUPA_REL, and not with queue CUSTOMER_REL.
In SAP ERP, make the following entries for the BP Releationship object in table COM_BUPA_CALL_FU (set the call indicator):
Event |
Item |
Name of Function Module |
---|---|---|
Extract |
1000000 |
CRS_BUPA_REL_GET_ID_LIST |
Extract |
2000000 |
CRS_BUPA_REL_GET_ID_LIST_ISU |
Mapping Inbound Processing |
10000 |
COM_BUPA_MWX_FILTER_REL |
Mapping Inbound Processing |
100000 |
COM_BUPA_MWX_MAP_REL_CENTRAL |
R/3 Object Inbound Processing |
3000000 |
COM_BUPA_REL_INBOUND_ISU |
R/3 Object Outbound Processing |
1000000 |
COM_BUPA_MWX_CREATE_REL |
Mapping Outbound Processing |
100000 |
COM_BUPA_MWX_BPR_FILL_CENTRAL |
Mapping Outbound Processing |
150000 |
COM_BUPA_MWX_BPR_FILL_ISU |
Delete other entries for this event.
In SAP CRM, make the following entries for the BP Releationship object in table CRMC_BUT_CALL_FU (set the call indicator):
Event |
Item |
Name of Function Module |
---|---|---|
CRM Inbound Processing |
50000 |
CRM_BUPA_BDOC_FILTER_REL |
CRM Inbound Processing |
100000 |
BUPA_MWX_BDOC_MAP_REL_CENTRAL |
CRM Inbound Processing |
200000 |
CRM_BUPA_BDOC_MAP_REL |
The initial download is executed for object BUPA_REL. The initial download for BUPA_MAIN must have been executed already.
You require the following support packages for the scenario described above:
Plug-In 2001_2_46C: Support Package 05
IS-U 4.63: Support Package 05
You must also implement the corrections from OSS note 487337.
These corrections are included in the following support packages:
Plug-In 2001_2_46C: Support Package 06
or Plug-In 2002_1_46C: Support Package 01
SAP IS-U 4.63: Support Package 13
or SAP IS-U 4.64: Support Package 03