Background documentationUtility-Specific Settings for Business Partner Relationships and Partner Roles Locate this document in the navigation structure

Features

You make the settings described here after you have made the general business partner settings from the set-up and load guide for SAP CRM, the settings from the utility-specific set-up and load guide for business partners (see SAP Solution Manager), and the configuration settings for SAP CRM as described in the SAP Solution Manager.

Note Note

You can find the set-up and load guide in SAP Service Marketplace, at http://service.sap.com/instguides under   SAP Business Suite Solutions   SAP CRM   SAP CRM 3.0   eSelling   Installation   CRM Configuration Guides   Middleware Configuration   Set-up and Load Guide  . The document is valid up to, and including, SAP CRM 4.0 add-on for service industries.

End of the note.

The concept in SAP ERP ensures that the business partner relationships between the business partner in the SAP CRM system and the business partner in the SAP ERP system are exchanged. Also, the partner roles (table KNVP in SAP ERP) of the SD customers are exchanged with the partner functions of the CRM business partner. The contact partners (table KNVK in SAP ERP) are not included.

If you do not maintain the partner roles directly, you only work with queue BUPA_REL, and not with queue CUSTOMER_REL.

Control Table Conversion

In SAP ERP, make the following entries for the BP Releationship object in table COM_BUPA_CALL_FU (set the call indicator):

Event

Item

Name of Function Module

Extract

1000000

CRS_BUPA_REL_GET_ID_LIST

Extract

2000000

CRS_BUPA_REL_GET_ID_LIST_ISU

Mapping Inbound Processing

10000

COM_BUPA_MWX_FILTER_REL

Mapping Inbound Processing

100000

COM_BUPA_MWX_MAP_REL_CENTRAL

R/3 Object Inbound Processing

3000000

COM_BUPA_REL_INBOUND_ISU

R/3 Object Outbound Processing

1000000

COM_BUPA_MWX_CREATE_REL

Mapping Outbound Processing

100000

COM_BUPA_MWX_BPR_FILL_CENTRAL

Mapping Outbound Processing

150000

COM_BUPA_MWX_BPR_FILL_ISU

Delete other entries for this event.

In SAP CRM, make the following entries for the BP Releationship object in table CRMC_BUT_CALL_FU (set the call indicator):

Event

Item

Name of Function Module

CRM Inbound Processing

50000

CRM_BUPA_BDOC_FILTER_REL

CRM Inbound Processing

100000

BUPA_MWX_BDOC_MAP_REL_CENTRAL

CRM Inbound Processing

200000

CRM_BUPA_BDOC_MAP_REL

Initial Download

The initial download is executed for object BUPA_REL. The initial download for BUPA_MAIN must have been executed already.

Required Support Packages

You require the following support packages for the scenario described above:

Plug-In 2001_2_46C: Support Package 05

IS-U 4.63: Support Package 05

You must also implement the corrections from OSS note 487337.

These corrections are included in the following support packages:

Plug-In 2001_2_46C: Support Package 06

or Plug-In 2002_1_46C: Support Package 01

SAP IS-U 4.63: Support Package 13

or SAP IS-U 4.64: Support Package 03