Function documentationReplication of the Equipment Configuration Between SAP CRM and SAP ERP Locate this document in the navigation structure

 

Use the download function of the bidirectional replication to transfer the equipment configuration from SAP ERP Customer Service (CS) to SAP Customer Relationship Management (SAP CRM). The upload function ensures that regardless of the system in which a change was made, the data remains consistent in both systems automatically.

Integration

The data transfer is triggered in SAP CRM and executed by SAP CRM Middleware.

To use this function you require the following releases (or higher):

SAP CRM 5.0 (with active CRM Middleware)

SAP ERP 6.0

Prerequisites

  • All relevant models for material configuration have to be replicated in the form of a knowledge-base object and a linked runtime version.

  • Serial numbers and equipment have to be replicated before the linked configuration is replicated.

Features

  • The pieces of equipment are represented in SAP CRM as objects of an installed base.

  • The configuration of a piece of equipment is copied to the corresponding configuration of an object.

  • The configuration of a piece of equipment from SAP ERP is displayed in SAP CRM after the initial data transfer (initial load).

  • New configurations of pieces of equipment and subsequent changes and updates from SAP ERP are automatically transferred to SAP CRM as soon as the delta load is activated.

  • If a piece of equipment refers to a component within a multilevel configuration, only the single-level configuration to be applied is replicated.

  • The upload function ensures that the data remains consistent in both systems. Data changes in SAP CRM are replicated immediately to SAP ERP if you activated the upload function.

Activities

Initial Load

Proceed as follows to start the initial load of the equipment configuration:

  1. Activate object EQUI_CONFIG (default: inactive) before you start the initial load.

    1. On the SAP Easy Access screen, choose   Architecture and Technology   Middleware   Data Exchange   Object Management   Business Objects   (transaction R3AC1).

    2. Select the object EQUI_CONFIG and set its indicator to active by removing the indicator in the Inactive column.

      Caution Caution

      To ensure data consistency, maintain the same filter set for objects EQUI_CONFIG and EQUIPMENT.

      End of the caution.

  2. On the SAP Easy Access screen, choose   Architecture and Technology   Middleware   Data Exchange   Initial Load   Start   (transaction R3AS).

  3. Choose the load object EQUI_CONFIG and then select an SAP ERP system as the sending system and an SAP CRM system as the target system.

Delta Load

Proceed as follows to start the delta load of the equipment configuration:

  1. On the SAP Easy Access screen, choose   Architecture and Technology   Middleware   Data Exchange   Delta Load   Set Up Delta Load   (transaction R3AC4).

  2. Mark adapter class EQUI_CONFIG as active. If EQUI_CONFIG is not available as an adapter class, you have to add it.

  3. Save your entries.

    Note Note

    To download the serial number configuration from SAP ERP to SAP CRM, proceed as described above, but use adapter object SERNR_CONFIG instead.

    End of the note.
Upload

  1. Activate adapter object EQUI_CONFIG.

    1. On the SAP Easy Access screen, choose   Architecture and Technology   Middleware   Data Exchange   Object Management   Business Objects   (transaction R3AC1).

    2. Choose the object EQUI_CONFIG and set the indicator to active by deleting the indicator in the Inactive column.

  2. Enter adapter object DNL_EQUIPMENT for object family 0401 in Customizing for Customer Relationship Management under   Master Data   Products   Objects   Specify Adapter Object for Uploading Objects  .

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