Segment of the market that is defined by attributes to describe its responsibility, for example:
Geographical locations (for example, by zip codes)
Products, product lines
Directly assigned business partners (for example, key accounts)
A combination of attributes
A territory is a part of Territory Management. For more information, see the SAP Library for SAP Customer Relationship Management under CRM Enterprise → Sales → Territory Management.
A territory is placed within a territory hierarchy; you maintain the territory and the territory hierarchy in CRM Enterprise.
In CRM Enterprise you can assign a territory to an employee, for example to a sales representative who is responsible for selling in a certain area, or to a service engineer who is responsible for servicing particular equipment.
When you create a business transaction in CRM Enterprise, for example a sales order or an activity, the system can automatically determine
When you maintain a territory hierarchy, you can display the business partners and products that fall within the scope of a particular territory. In the section Territory Attributes, choose Number of Objects in Territory.
Specifics for CRM Mobile
You can use a territory for subscription purposes, that is, to transfer data to the mobile clients.
For more information, see the SAP Library for SAP Customer Relationship Management under Field Applications → Field Sales → Field Territory Management for Mobile Sales.
A territory is located in a territory hierarchy and has a unique territory ID. The length of the territory ID is specified in CRM Enterprise in Customizing under Customer Relationship Management → Master Data → Territory Management.
A territory is time-dependent, that is, it can have one or several validity periods.
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