Function documentationBusiness Partners

 

Business partners are parties in which your company has a business interest. You can create and manage your business partners centrally for different business transactions, and reflect the different roles they play, such as sold-to party and ship-to party.

A business partner can be any of the following:

  • Account

    An account is a company, individual, or group with which you have a business relationship. An account can be, for example, a customer, prospect, vendor, or competitor. Accounts are subdivided into the following types:

    • Corporate accounts (companies or organizations)

    • Individual accounts (private individuals)

    • Account groups (any groupings, such as households)

  • Contact

    A contact is a person with whom you have a business relationship, and is mostly assigned to a corporate account.

  • Employee

    An employee is a member of your company, and involved in the interactions between your company and customers, prospects, vendors, and other parties.

“Business partner” is the generic term used to refer to the parties involved in your interactions with customers. This term is used primarily in technical documentation and does not generally appear on the UI.