Search Techniques

 

In the WebClient UI, further search functions are available specifically for business partner searches. These are available in addition to the generally available search functions (see Search Functions).

Performance-Enhanced Search

You can activate a search with improved performance for searching for business partners using a combination of search criteria in name and address fields. For more information, see Performance-Enhanced Search.

Fuzzy Search

You can activate a fuzzy search for accounts, contacts, and employees to provide search results when a user does not know the precise search string. For more information, see Fuzzy Search.

Wildcard Search

You can activate a wildcard search for accounts and contacts in WebClient UI. By default, this search function is available only for the following communication data:

  • Telephone number (all types)

  • E-mail address

  • Website

You can enter an asterisk (*) at the beginning or the end of the search string. For e-mail, you can also put the asterisk within the search string.

If you want to support wildcard searches for other attributes, you can create a customer enhancement of the relevant SAP-defined classes.

To use this function, you must activate the business function Sales and Service (CRM_SLS_SRV_1).

For more information, see the documentation for the required Customizing activity in Customizing for Customer Relationship Management, under Start of the navigation path Master Data Next navigation step Business Partner Next navigation step Activate Wildcard Search for Accounts and Contacts End of the navigation path. The wildcard search is based on Enterprise Search (ABAP).