Background documentationIntegration with SAP ERP

 

Various interaction centers are available to you to execute shared services, and that enable integration with SAP ERP application components.

To use the full range of functions, you need to have activated - in addition to the business function Multifunctional Shared Service Interaction Center (CRM_SHSVC) in the CRM system - the following business functions in the ERP system, depending on your requirements:

  • FI, Enablement for Financial Shared Services (FIN_SSC_AIC_1)

  • FSCM, Enablement for Financial Shared Services (FIN_FSCM_SSC_AIC_1)

  • Travel Management, Enablement for Shared Services (FIN_SSC_TIC_1)

  • HCM, Integration with Shared Services Interaction Center (HCM_SSC_EIC_1)

  • Internal Self-Services, Enablement for Fin. Shared Services (FIN_SSC_ISS_1)

  • SAP Biller Direct Buy Side 2 (FIN_FSCM_BD_3)