Customer Relationship Management (CRM)

A hard-coded classification to which partner functions are assigned, and which the system uses to identify and work with those functions. Sometimes a partner function and the category to which it is assigned have the same name, but they need not. Partner function categories often correspond to business partner relationship categories.

For example, if you define the new partner function "Electronics Buyer", you must assign it to an appropriate partner function category, such as "Sold-to party". The system then recognizes the new function, knows that the organization performing this function is one to whom products are sold, and understands that the corresponding relationship category is "is the Sold-to party".