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Component documentationBusiness Package


Management Summary

To make the right decision quickly and effectively, employees need central access to all relevant data and information. Constant availability (at any time and from any place) and instant access to data and information are the essential building blocks of today's decision-making processes.

Supported Roles and Worksets

The Business Package for SAP CRM 2007 supports the following roles and worksets:

Business Benefits

The Business Package, based on portal technology, offers your enterprise the following advantages:

  • Preconfigured content: Default CRM roles and preconfigured iViews

  • One common, standard framework for content (for example, roles and iViews) that still allows you to combine and personalize your content as often as you require

  • Roles you can use to combine structured and unstructured CRM content any way you want and tailor it to your needs

  • Integration of non-SAP solutions and external content

  • Integrated SAP NetWeaver Knowledge Management with content management, text, retrieval, and extraction functions

  • Easy visual adaptation to your corporate design by using central style sheets

Technical Data


  • SAP NetWeaver Portal 7.0 (2004s)

  • SAP CRM 2007

  • SAP NetWeaver Business Intelligence (BI) Content 7.0.3

Browser Recommendation

See SAP Note 1114557


Available in all languages supported by SAP CRM 2007

Data Origin

SAP CRM 2007

More Information

  • For more information about Customizing in Customer Relationship Management, see   UI Framework  Portal Integration  Overview  .

  • For more information about how to configure the business package and your role, see SAP Solution Manager at   Basic Settings for SAP CRM  Business Package for SAP CRM  Configuration  Configuring the Business Package  .