Field Quotation and Order Management with CRM
Mobile Sales
Purpose
Using this business scenario, you can sell your products through field sales representatives who have direct personal contact with all your business partners.
Your employees create quotation and order data locally on their laptops in Mobile Sales. They synchronize their data with CRM Enterprise regularly.
It describes the sale of serial or bulk products that you,
· Produce internally based on consumer- or forecast-oriented revenue or sales revenue planning, or
· Procure externally
The products are shipped directly ex-stock to your customers.
Prerequisites
You can implement this business scenario with different releases of the relevant application components. However, only certain combinations are valid. For more information, see:
● SAP CRM Master Guide on SAP Service Marketplace at service.sap.com/instguides
● Scenario & Process Component List on SAP Service Marketplace at service.sap.com/scl
Process Flow
The business processes run in the following order:
...
1. Quotation Processing with CRM Mobile Sales
2. Quotation Processing in CRM
3. Sales Order Processing with CRM Mobile Sales
4. Sales Order Processing in CRM
5. Outbound Processing without WM
You can also
carry out billing of your sales orders in SAP CRM. For more information, see
Billing in CRM.
7. Sales Quotation and Order Analysis in CRM