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Sales 
This key capability guides you through the processing of the sale – from the first contact, to quotation and order processing, through to invoice creation. It enables you to manage your sales processes, such as your business-related tasks and appointments, as well as your customers and contact persons. It also allows you to organize and structure your sales territories, and to pursue opportunities for sales.
The documentation in this area describes the business scenarios and business processes in CRM Sales in detail.
