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Process documentation Incentive Plan Maintenance Locate the document in its SAP Library structure

Purpose

You use this business process to create and maintain all master data (i.e. organizational structures, business partners and incentive plans) necessary within the ICM engine in order to support CRM-ICM processing.

Process Flow

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       1.      Create BW-ICM data transfer interface (SAP CRM)

You perform this step only when you are utilizing SAP BW as the source for your sales data.

       2.      Create organizational structure and staff assignments (SAP R/3)

You create the organization structure and roles necessary in ICM.

       3.      Create or maintain commission recipients (SAP R/3)

You create commission recipients within ICM if they do not already exist within the system.

       4.      Assign CRM business partners to commission recipients (SAP CRM)

You create the CRM Business Partners who will be receiving commissions through CRM-ICM processing and map them to the recipients within ICM.

       5.      Create or maintain agreements for incentive plan contracts (SAP R/3)

       6.      Create or maintain incentive plan contracts (SAP R/3)

 

 

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