Online Constituent Account: Account Overview and Payment 

Purpose

Constituents can use this business process to access their online constituent account using the Internet. Constituents can call and select payments that need clearing from their account view and pay by electronic payment directive.

The constituent can access their constituent account and the electronic payment using SAP Biller Direct. SAP Biller Direct enables the constituent to access an overview of their account in Public Sector Contract Accounting (PSCD)and submit the payment directives by payment card or automatic debit.

Prerequisites

You have configured the settings for SAP Biller Direct. For more information on this topic, see the configuration guide for SAP Biller Direct Installations CD.

Process Flow

       1.      Call Online Constituent Account (Web Client)
The constituent calls their online account using the Internet.

       2.      Logon on Demand (Web Client)
The systems asks the constituent to authenticate him/herself with their personal user in the SAP R/3 system.

The system checks your logon data and identifies the corresponding business partner data.

       3.      Call Account Overview (Web Client)
The constituent calls their account overview.

       4.      Select Open Item (Web Client)
The constituent selects the open items you they want to pay for from the account overview.

The overall amount of the selected items is then displayed.

       5.      Select Payment Method (Web Client)
The constituent selects a payment method and enters the required data.

       6.      Release Payment
The constituent confirms the payment and transfers the data to SAP R/3.

       7.      System Updates Status of Open Item (SAP R/3)
The system updates the status of the items and enters the payment method chosen by the constituent.

       8.      System Carries out Payment (SAP R/3)
The open items are then cleared with the next payment run in Public SectorContract Accounting (PSCD).