Channel Management
Channel Marketing
Customer Segmentation with Partners
Master Group Preparation
Target Group Creation
Target Group Adjustment
Campaign Preparation
Lead Management with Channel Partners
Lead Creation
Lead Dispatching
Lead Creation by Channel Partner
Lead Dispatching by Channel Partner
Lead Processing by Channel Partner
Order Processing Business on Behalf in E-Commerce
Collaborative Lead Analysis
Knowledge Management
Managing CRM Documents
Managing CRM Documents
Managing News
Enterprise Intelligence Administration
Channel Sales
Shop Management in E-Commerce
Shop Management in E-Commerce
User Management B2B
Super User Management
Catalog Set Up
Collaborative Views
Dynamic Personalization
Account and Contact Management
Account Processing
Business Activity Processing
Opportunity Processing
Sales Performance Analysis
Account and Contact Management for Channel Partners
Account Processing for Channel Partners
Business Activity Processing with Channel Partners
Activity Management With Channel Partners
Business Activity Processing
Business Activity Processing with Channel Partners
Task Processing
Interactive Selling and Configuration
Interactive Configuration
Guided Selling
Quotation and Order Management
Inquiry Processing
Product Modeling
Quotation Processing
Sales Order Processing
Sales Order Processing (Configure-to-Order)
Outbound Delivery Processing
Billing
Billing in SAP R/3
Sales Quotation and Order Analysis
Catalog and Order Management for Business-on-Behalf
Catalog Set Up
Dynamic Personalization
Interactive Configuration
Quotation Processing on Behalf
Order Processing on Behalf
Billing
Outbound Delivery Processing
Web Site Monitoring
Web Analysis
Quotation and Order Analysis for Business-on-Behalf
Contract Management in E-Commerce
Collaborative Contract Negotiation
Release Order Processing in E-Commerce
Outbound Delivery Processing
Billing
Contract Analysis
Channel Sales Management for High Tech
Sale to Channel Partner
Resale and Claim Message Processing
Price Protection
Contract Sales in Dealer Portal for Telecommunications
Contract Creation
Service Fulfillment and Activation
Checking Contract Status
Channel Service
Solution Search
Solution Assistance in E-Commerce
Live Customer Support
Request for Assistance from an Agent
Support Customers
Communication Channels to Assist Customers
Support by E-Mail
Support by Chat
Support by Telephone Call Back
Support by Internet Telephony
SmartText or a SmartPage
Service Request Management
Installed Base Processing in E-Commerce
Service Request Processing
Service Confirmation Processing
Complaints and Returns Analysis
Complaints and Returns Management in E-Commerce
Product Registration
Complaints Processing in E-Commerce
Complaints and Returns Analysis
Service Order Management
Service Order Quotation
Service Order Processing
Resource Planning
Service Confirmation Processing
Amount Allocation
Billing
Service Contract and Quotation Analysis
Service Order and Quotation Analysis
Live Web Collaboration
Live Web Collaboration
Channel Commerce
Collaborative Selling
Partner Processing
Setup and Activation of Participation
Order Hosting: Order Process Collaborative Showroom
Handover to Partner Shop: Order Process Collaborative Showroom
Processing Customer Orders
Order Analysis for Channel Commerce
Sales Quotation and Order Analysis for B2B in Channel Management
Partner Management and Analytics
Partner Management
Request for Registration
Partner Processing
Partner and Channel Analytics
Quotation and Order Analysis for Business-on-Behalf
Sales Quotation and Order Analysis for B2B in Channel Management
Order Analysis for Channel Commerce
Collaborative Lead Analysis
Partner Planning