Getting Started with Mobile Client
Applications 
Purpose
mySAP CRM mobile client applications help you manage the entire sales life cycle, from identifying business partners to printing the final contract. By providing you with an integrated view of your customers, prospects, and competitors, mobile client applications facilitate the sales process by helping you to:
· Manage customers and prospects
· Provide appropriate customer, product, and competitor information
· Determine product and pricing configurations
· Manage sales opportunities across sales teams
· Create quotations and orders
Getting Started with Mobile Client Applications is your introduction to using mobile client applications. This guide contains detailed descriptions of the features and concepts used in mobile client applications, as well as tips and tricks for personalizing the applications to fit your work style.
You should read this guide as soon as you are ready to start working with mobile client applications. Once you are familiar with key concepts, such as tile sets and navigation techniques, you will be able to work efficiently with the application. The section First Steps contains introductory exercises to help you familiarize yourself with procedures you need in your day-to-day work with mobile client applications. Understanding these procedures enables you to move easily through the application and quickly find the information you need.
Integration
This guide provides you with a general introduction to concepts and features that you can use throughout the application. For information about specific functions or procedures available for mobile client applications, see the application documentation on the SAP Help Portal at http://help.sap.com.
Features
Important topics covered in this guide include:
· Application Window at a Glance
· Personalizing the Application
For more information about how to integrate mobile client applications into your daily work, see the help documentation on the SAP Help Portal at http://help.sap.com.