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Processing a Target Group 
The following functions are available for processing a target group in the Marketing/Target Group Members tile set:
|
Function |
Button |
What you should know |
|
Load a target group |
Load |
A dialog box appears, allowing you to search for other target groups (for example, from previous campaigns or trade promotions). You can add, remove, and replace these items in your current target group. |
|
Export a target group |
Export |
If you want to make a target group available for use in other campaigns or trade promotions, you have to export it |
|
Maintain a target group |
Delete |
You can remove selected customers from the target group by selecting Delete. |
|
Mass generate direct mail |
Mailings |
The name and address of each customer in the target group is transferred to a Microsoft Word document. You can use the information in this report to send direct mail to your customers. |
|
Send e-mail to business partners or contact persons |
Mail to BP/CP |
You must have maintained the customers' e-mail addresses in the Business Partners/Details tile set. The e-mail address of each customer in the target group is transferred to a new e-mail message in Microsoft Outlook. |
|
Send e-mail to employees responsible for target group members |
Mail to Employee |
To specify the method by which the system is to determine the person responsible, in Mobile System Maintenance choose Cross-Component Settings ® Application Parameter ® PARTEMAILGEN, and select the required type. The system transfers the e-mail address of the person responsible for each target group member to a new e-mail message in Microsoft Outlook. |
