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Component documentation mySAP Customer Relationship Management Locate the document in its SAP Library structure

Purpose

This area enables you to work with the software solution mySAP Customer Relationship Management (mySAP CRM).

By providing you with up-to-date, relevant, and personalized information from multiple data sources and business processes, mySAP CRM enables you to collaborate with your in-house and field employees, and with your partners and customers.

The documentation for mySAP CRM is structured to take you through the business scenarios of its key capabilities and key areas. It also provides you will all the relevant information on industry-specific CRM as well as the SAP CRM Powered by SAP NetWeaver capabilities.

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