Document Status and Document Processing 
Use
With this function, registered customers are informed about the status of their documents and can process them. Fundamentally, the system only displays those documents created by the customer.
Features
Selecting the Document Type
Customers can select which of the following document types are displayed to them:
- Quotations
- Orders
- Order templates
- Invoices, credit memos, down payments (only B2B Internet Sales)
See
Displaying Invoice Documents
In addition, it is possible to limit the display using further search criteria.
Show and edit list of selected documents
The system shows a list of corresponding documents with the most important information for each selected document type
Customers have the opportunity to delete order templates and quotations from the list
Processing items for the document.
Here customers can:
- Copy selected items to the current shopping basket
- Cancel undelivered items from open orders
- Delete single items from order templates
- Order the entire order template or quotation
- Edit entire order template
- Transfer open quotations into an affiliated purchasing system (when using one-step business)
Displaying item detail
Customers can call up a detail screen for each document item. In this screen, the following information is displayed:
- Product details
- Status information for the product
- Configuration information
- Package number, if the sales order is in the process of delivery. Customers can inform themselves of delivery details using the package number