Processing Service Documents 

To access the individual functions shown in the table, in the navigation bar, choose Service Document.

The system displays an overview of the service document, for which the information is relevant.

Function

Follow-on navigation bar

What you should know

Display and Change the status of a service document

à Status Management

You can also change the status of associated service documents.

When you close a service document, the system sets the status to complete. The status can no longer be changed. You can only display it.

Upload service order and time / material confirmation to the R/3 System

à Status Management

  

Display service documents using the Calendar

à Calendar View

In addition to calendar view, you can display the service document header details. It enables you to get an overview of the corresponding service orders and notifications in the past and future.

This view has nothing to do with the activities within the service notification.