This component displays workspaces that are started from the Action Box. If multiple workspaces are started, they are displayed in separate tabs in a tabstrip screen. The Application Area can be used to display activities, agent inbox, Interactive Intelligent Agent (IIA), email editor, intranet, internet, or custom-developed HTML pages.

The Application Area can address an HTML page via an internet/intranet address, a file/path name, or via an SAP Web Repository ID.

It is possible to call Action Box transactions from an HTML page (requires HTML programming).

If an HTML page is started from the Action Box without having an Application Area customized in the Framework, the HTML page is displayed in a dialog box.

SAP delivers a default image in the Application Area via the object 'CIC_APPL_AREA_BACKGROUND'. This image is displayed when there is nothing else in the Application Area.

The default image can be overridden by creating an object 'ZCIC_APPL_AREA_BACKGROUND'.

To replace the default image, follow these steps:

1. Call up the SAP Web Repository (transaction SMW0)
2. Choose 'Binary data for WebRFC applications'
3. Create an object called 'ZCIC_APPL_AREA_BACKGROUND'
   Provide the path and filename of the image