Business Transactions with Payment Cards 
Use
When processing business transactions with payment cards in CRM Online you can:
- create transactions.
- carry out
preauthorizations and
AVS address checks.
authorize transactions.
save transactions and transfer this data into R/3.
Prerequisites
You have assigned the payment plan type payment card plan to the business transaction type for the transaction you are processing.
In Customizing, choose Customer Relationship Management ® Basic
Functions ® Payment
Cards ® Assign Payment Card Plan Type to Business Transaction.
- The merchant IDs specified for organizational units in CRM Online match those specified for the corresponding general ledger accounts in R/3.
For more information on merchant IDs, see
Merchant ID Determination.
- For prerequisites specific to AVS, see
Address Verification System.
For prerequisites specific to authorization, see
Authorization.
Process Flow
You create a business transaction in Sales.
You select the payment form tab page in the overview screen, and choose the payment form payment card.
You enter the required data, such as card type, card number and cardholder, in the payment plan.
The system may carry out preauthorization, possibly at the same time as AVS checks, depending on your settings in Customizing.
To set preauthorization in Customizing, choose Customer Relationship Management ®
Basic Functions ®
Payment Cards ®
Define Checking Groups for Authorization.
If the system finds a problem during preauthorization or AVS, it displays message. You can then decide whether or not to deny the card.
You save the business transaction.
Result
When you save a payment card transaction, the system:
- May carry out AVS checks if it has not done so before during preauthorization.
- Authorizes the transaction with the
clearing house, and enters the authorization data in the Payment form tab page.
Encrypts the card data so that it is not readable as plain text in the data bank.
Transfers the data into R/3, provided the transaction document is free of errors, and that authorization has not been denied.