You can use the following utilities for error analysis:
System Logs
In accordance with the dialog system, the SAP Gateway records system logs for all error situations. You can evaluate the system logs with the usual tools.
Traces
In addition you can record detailed traces. To do this you have to set a trace level in the parameter
rdisp/TRACE :rdisp/TRACE = 0
no traceThe traces are to be found in the following files:
Process |
Trace File |
Gateway read process: |
dev_rd |
Gateway work process: |
dev_wp<No.> (for SNA/DCAM only) |
Gateway monitor: |
dev_gwmon |
All trace lines describing an error begin with ***. All trace lines corresponding to a system log begin with ***LOG, followed by the system log number and the version of the variable parts of the system log.
In BS2000 the traces are written to SYSOUT, providing you have the following parameter setting: bs2/trace to stderr = 1
Return Codes
For troubleshooting purposes, it is often helpful to understand the meaning of the return codes.
The CPI-C return codes and the return codes from the SAP Gateway are explained in the SAP note 63347.
SAP Gateway Memory Problems
Many error messages and trace entries indicate gateway problems as regards memory allocation. For more information about this, see
Memory Management of the SAP Gateway and the instructions for changing the following parameters:Useful SAP Notes relating to the SAP Gateway
Note Number |
Short Text |
0074141 |
Resource Management for tRFC and aRFC |
0006107 |
SIDEINFO; Problems after changing the CICS name |
0028103 |
No side info entry for dest ... |
0041003 |
Gateway, Connection reset by peer, errno 232 |
0047682 |
Activating the CPIC trace |
0063347 |
List: CPIC error codes |
0080474 |
Automatic start of a gateway instance under NT |
0094513 |
RC=668 R/2 restarted during R/3 R/2 communication |
0140616 |
NiIHostToAddr: Hostname too long |
0171073 |
Dr.Watson in gwhost.exe under Windows NT |
0139181 |
Hanging update because of "stopped CPIC" |
0042692 |
Test tool for RFC connections: sapinfo |
0066168 |
Required documents when analyzing RFC problems |
0013903 |
List of network products supported by SAP |
0116051 |
Checklist: Problems SNA gateways (R/3 ==> R/2) |
0110612 |
Using the secinfo file (gateway ACL) |