Points Score 2 for Timeliness of Service Provision 

Technical name: 0SRV_TIME2

Use

This key figure indicates the score for the criterion Timeliness of Service Provision in vendor evaluation. This is the cumulative smoothed score from all periods.

You can enter a score for the subcriterion Timeliness of Service Provision when recording the services that have actually been performed.

This score is awarded at the time of service entry and updated at the time of service acceptance.

Technical Data

Available from Release

3.0D

Aggregation

No aggregation

Exception aggregation

Average of all values that are not zero

 

See also:

Points Score 1 for Timeliness of Service Provision