SAP Citizen Connect for iPhone and iPad Locate this document in the navigation structure

With SAP Citizen Connect for iPhone and iPad, you can report issues, such as potholes, debris, graffiti, or suspicious activities, to your municipality.

If you are a municipality that uses SAP CRM or SAP ERP, you can reduce your call center workload, accelerate your business processes related to service requests, and improve your brand recognition. SAP Citizen Connect can help you reduce expenses, save time, and improve citizen satisfaction.

You can insert your brand on the app and define your service and issue categories.

Note Note

You can check your municipal's website to see if it runs SAP Citizen Connect.

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Key Features

  • Create and categorize issue reports quickly

  • Locate the issue on a map using your iPhone's GPS

  • Add a photo and description of the issue to the report

  • Display reported issues in a list view or map view

  • Receive updates on submitted issues

Technical Requirements

  • SAP Customer Relationship Management 7.02 or SAP Enterprise Resource Planning 6.0

    Note Note

    Only one software component is required to run SAP Citizen Connect.

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  • SAP NetWeaver Gateway 2.0 SP02

For more information, see   https://service.sap.com/instguides   SAP Components   SAP Mobile Applications   SAP Business Suite   SAP CRM   SAP Citizen Connect 1.1.0 Administrator's Guide   and   https://service.sap.com/instguides   SAP Components   SAP Mobile Applications   SAP Business Suite   SAP ERP   SAP Citizen Connect 1.1.0 Administrator's Guide  .

Supported Devices

  • iPhone 3GS

  • iPhone 4

  • iPad 2

Minimum Required Operating System

iOS 4.2

Disclaimer

SAP does not warrant that the software and/or its features as described in this abstract will be available without interruption or permanently. SAP draws your attention to the fact that such availability is subject to the sole discretion of the operator of the app store. The operator of the app store may, at any time and without notice, restrict, interrupt, or prevent use of the software, or delete the software from your mobile device, or require SAP to do any of the foregoing actions.