Determining Recipients and Senders (SAP Library - Information System Administration)

Determining Recipients and Senders

Use

Sender determination:

The responsible company code resulting from the contract account noted in the correspondence entry is usually used as the sender.

You can use event 0760 to create settings for your own installation.

Recipient determination:

Ordinarily, the business partner in a business process receives correspondence.

You can define alternative and/or additional recipients for most types of correspondence.

An alternative correspondence recipient replaces the original one so that correspondence is only sent to the alternative recipient.

An additional correspondence recipient is added to the business partner so that both the original business partner and the additional recipient both receive correspondence.

You can define an alternative correspondence recipient at the contract account/business partner level; this alternative recipient is then used for all types of correspondence. This then becomes your standard correspondence recipient.

You can define one alternative and an unlimited number of correspondence recipients for each correspondence type.

If you enter a correspondence recipient meant only for one type of correspondence, the standard correspondence recipient will not be used.

As an alternative to entering a partner ID directly, you can define a correspondence activity. These correspondence activities determine alternative and/or additional correspondence recipients algorithmically. This can be useful, for example, for determining a broker or a vehicle registration center.

You can use event 0770 to create settings for your own installation.

Integration

If you have defined alternative or additional correspondence recipients, you can carry out a recipient simulation at contract account level (in insurance, this is done at insurance object level) to check which correspondence recipients were defined.

For alternative or additional recipients, you can also define correspondence roles in the master data. The correspondence role allows you to determine the recipient address type, and also to define special application forms.