Implementation Options
Processing returns after successful goods issue posting involves a cancellation of the goods issue posting process. This method allows you to reverse goods issue by creating a returns delivery and then posting goods receipt for it.
For more information about reversing goods issue, refer to the
Reversal of Goods Issue section.Process Flow
After billing the outbound delivery, proceed as follows:
You can create this returns order with reference to the original sales order. In this way, the document flow assigns the original order to the returns order. The original order quantities for the individual goods are proposed automatically. You can change the proposed quantities if necessary.