Maintaining Sales Call 

Use

The sales call to the customer has taken place. The customer is very interested in the new products and intends to place a large order with IDES. The outcome of the sales call now has to be recorded.

Procedure

  1. Call up the transaction as follows:
  2. Menu Path

    Logistics ® Sales and Distribution ® Sales Support ® Information system ® List of Sales Activities

    Transaction Code

    VC05

  3. Enter the following data:
  4. Field

    Europe

    North America

    Customer/sales prospect

    2140

    3130

    Created by

    Your username

    Your username

    Start of sls activ.

    Today´s date

    Today´s date

    To

    Today´s date + 8 working days

    Today´s date + 8 working days

    Selection criteria

    All sales activities (Select)

    All sales activities (Select)

  5. Choose .
  6. All sales activities that match your selection criteria are displayed. Note that the follow-up activity (sales call) is also displayed because of the Sales activity date (to) you entered.

  7. Double-click on the relevant row to select the contact Visit.
  8. Enter the following data for the contact:
  9. Field

    Europe

    North America

    From

    09:00

    9:00

    To

    15:00

    15:00

    Comment

    Sales call Mr. Thiele

    Sales call Ms Smelstoys

    Sales activ. reason

    002

    002

    Sales activ. outcome

    003

    003

    Analysis

    010

    010

    Sales activ. status

    5

    5

  10. Choose Follow-up activities.
  11. Enter the following data:
  12. Field

    Europe

    North Amerika

    Contact type

    Letter

    Letter

    Contact start

    Contact start + 1 working day

    Contact start + 1 working day

    Contact end

    Contact start + 1 working day

    Contact start + 1 working day

  13. Choose .
  14. Choose .
  15. Choose .
  16. Choose until the overview tree appears.