8D Report 

Requesting an 8D Report

  1. Call up the transaction as follows:
    2.

    Menu Path

    Logistics ® Quality Management ® Quality Notification ® Change

    Transaction Code

    QM02

  2. On the initial screen, enter the number of the notification you last processed and choose Notification.
  3. In the action box, choose Request 8D report.
  4. On the Print screen, enter the ID of a printer in the Output device field that can print proportional font.

    5. If there is no suitable printer maintained in the system, use printer LP01. This printer is always available, but it does not print proportional font. Therefore, its printout of the 8D report is not so well-formatted, but it is comprehensible.

  5. Choose Print preview.

    6. The system displays the 8D report form, which already contains several entries. There are 8 points in the form to be dealt with by the vendor.

  6. Choose to return to the Notification screen.
  7. Choose the Tasks tab page.
  8. Choose Request 8D report again and choose Print.

    9. The system displays the list of all tasks that have been initiated because of this quality notification. This includes the last request for an 8D report using a function in the action box.

  9. Select the Request 8D report task and choose in the lower screen area.

    10. The task detail screen appears.

  10. In the lower Task area, choose (Status detail).

    11. You can see that the task has the status Task completed.

  11. Choose , and then Copy to return to the Notification screen.
  12. Choose .
  13. Choose until the overview tree appears.

Completing an 8D Report

Use

After some time, the vendor has found a solution for the problem. The vendor now documents the tasks for quality assurance on the form and sends the paper back with the desired explanation. You can now close this problem.

Procedure

  1. Call up the transaction as follows:
    2.

    Menu Path

    From the Quality Notification node, choose Change

    Transaction Code

    QM02

  2. On the initial screen, enter the number of the notification you last processed and choose Notification.
  3. Choose the Tasks tab page.

    4. The system displays the list of all tasks that have been initiated because of this quality notification. This includes the last request for an 8D report using a function in the action box.

  4. Select the Request 8D report task and choose .
  5. Choose .
  6. Choose until the overview tree appears.