Defects Analysis and Corrective Tasks (SAP Library

Defects Analysis and Corrective Tasks

Use the following procedure to call the transaction:

Menu Path	Logistics ® Quality Management ® Quality Notification ® Change
Transaction Code	QM02

Enter the number of the notification that you last created or processed and choose Notification.

Choose the Items tab page.

The system displays an overview of the previously entered defect data records and the defect data records created by the system.

To add another defect item, place your cursor in the first empty line of the list.

Choose the possible entries help in the Defect type column, and then choose defect type 0007 Manufacturer’s mark missing.

The system adds a new line. Select this line and choose

(Detail view) in the lower screen area.

Enter the following data:

Field	Data
Text	Groove not deep enough
No. of defects	10
DefectValuation	200
Defect class	Major defect B (possible entries help)
DefQty (exter.)	10
Notification required	Notify internal expert (possible entries help)

Choose Copy.

The overview of the defect items appears.

Select the item you processed last and choose the Causes tab page.

Choose the possible entries help in the CauseCode text column and copy code 43 Production machine from the list of cause codes.

Choose

and enter the following text as the defect cause:

"The machining tool is worn down or damaged"

Choose

To document the steps you have taken as a result of this defect, choose the Activities tab page.

In the ActivityCode text column, choose the possible entries help.

In the dialog box, open the QM-S2 node and choose 0007 Info to internal expert.

Enter the following data:

Field	Data
Start	Current date (possible entries help)
Time	Current time (possible entries help)

To determine which corrective tasks have to be performed by the departments responsible, choose the Tasks tab page.

Enter the following data:

Field	Data	Description
Task code text	QM-S2 0005 (possible entries help)	Corrective task in the warehouse
Task text	Perform screening inspection

The system adds a new line. Select this line and choose

(Detail view).

In the dialog box, choose

in the Task code line.

The system proposes an appropriate long text for the task.

To copy this proposal, choose

Copy Text.

The system copies the proposed text.

Choose

and add the following to the existent text:

"Bring these goods to receiving inspection immediately."

The system is preset so that you can supplement the text with additional information if required. However, the original text cannot be changed. Every addition to the text is saved in the system when the user ID is entered.

Choose

In the dialog box, enter the following data:

Field	Data
User responsible	Your user ID
Planned start	Next working day (possible entries help)
Planned finish	Working day after next (possible entries help)

To release the task for processing, choose

(Release) in the dialog box.

The F1 help for the Follow-up action field shows you that automatic system functions can be linked to a task code.

Choose Copy.

The overview of the tasks for the defect item appears.

You have assigned a corrective task to the defect item. On the corresponding tab page, you can see that general tasks and activities can be assigned to the notification header.

Choose

While processing the quality notification, you became familiar with certain tab pages, screen areas, and fields. These interface elements can be set in Customizing, depending on the notification type. The user can structure the contents of the notifications (the meaning of the input fields) and entry screens (the tab pages and the arrangement of screen areas).

Choose