There are several reasons why a billing document may need to be canceled. For example, an error might have occurred during billing creation, or billing data might have been posted to the wrong accounts when it was transferred to the accounting department.

When you cancel a billing document, you are actually creating a cancellation document. The cancellation document copies data from the billing document and transfers an offsetting entry to the accounting department.

The cancellation document causes the reference document for the billing document (e.g. the delivery) to be reopened so that a correct billing document can be created.

• rebate agreements
• transactions involving credit cards
• documents that have not yet been forwarded to Financial Accounting