Data on a material defined for one specific customer is stored in the customer material information records. This data includes

• the customer-specific material number

• the customer-specific material description

• customer-specific data on deliveries and delivery tolerances

If, for example, one of your customers uses a number for a material, which differs from the number your company uses to identify it, you can store the material number used by the customer in the customer material information record.

During order entry, items can be entered by specifying the material number used by the customer. You also enter a customer material number in the order view of the sales order. You can then use both material numbers during the order entry, the material number your company uses or the one defined by the customer, because the system can carry out allocation automatically.

Data on the delivery and the individual delivery tolerances agreed upon with the customer for the material in question can also be checked and transferred to the sales order item.

You can also store a text in the customer material information record. It is copied to the relevant SD document items during text determination. In Customizing, the text type Customer Material Text is provided for this.