Sending a Short Message (SAP Library - Business Workplace (BC-SRV-GBT))

Sending a Short Message

Use

This procedure is used to create and send a short message quickly. It can be called anywhere in the R/3 System from the system menu. You do not have to end your current work in the system beforehand because a new window that is independent of the current window is displayed when the function is called. The window is closed again after the message is sent and you can continue to work in the original window.

It is advisable to specify an expiry date for short messages that have an information value that is limited in time. By doing so, you save yourself and the recipient clear-up work and reduce the system load.

Procedure

1. Choose System ® Short message or New Message.

Wait until the system has opened a new session.

Specify the title of the document and enter a text. The standard functions are available. In addition, you can insert links in the text.

If necessary, switch to the tab page Attributes in order to

assign the short message an expiry date
change the attributes Changeability, Priority, or Language assigned to the short message.
specify a folder other than the default folder as the storage location for the short message. The outbox is set as the default folder.

If you want to append a PC file as an attachment to the message, choose and select a file from the folder structure of your PC.

The tab page Attachments is added to Document content and Attributes. All attachments to the message are listed on this tab page and can be processed.

Specify the recipients and the corresponding recipient type.

If you send to recipients that are not stored in the address management, you have to choose the direct recipient types (for example, fax or Internet address) corresponding to the relevant communication method. In this case, you have to add the recipient-related additional information yourself. Entry help is available for this. To do this, proceed as follows:

Choose Goto ® Fax entry, Internet entry, Pager entry, Remote SAP entry or X.400 entry.

Enter the communication address (for example, DE 0893333 or abc@company.de) and, if necessary, additional information, such as recipient name and address for fax addresses, which is then entered automatically in the fax form. You have to specify a pager service for fax numbers.

If an LDAP service is connected, you can search for addresses in it. You access the search screen for LDAP addresses by choosing the pushbutton LDAP service.

Choose .

You can assign the send attributes Express, Copy and Blind copy to each recipient.
If necessary, switch to the tab page Send options in order to

specify additional send attributes (Send in the background, No forwarding)
change the setting that indicates whether the message is to be moved to your outbox after it has been sent
specify that the message is to be sent at a later date

This function can only be used for external sending if it is supported by the external communication system.

change, for external sending, the setting indicating the type of send status for which you want a status confirmation.

Choose .

Result

The short message is sent. Afterwards, the session is closed again automatically. If you want to know whether the recipient has received or read the short message, switch to your Business Workplace and in the outbox folder Documents, call the recipient list for the message.

To be able to see whether the recipient has received or read the message, the send option Place in outbox after sending has to have been selected. If the message was sent externally, you can only see whether the recipient has read the message if this function is supported by the external communication system.