Business Completion of an Order
Use
You usually perform the business completion of an order when no further costs are expected to be posted to the order.
You can also perform a business completion for an order even if not all the planned work steps have yet been performed. For this, you must
leave the status as ‘not performed’.In contrast to the technical completion, the business completion is usually just called "completion" in the system.
Prerequisites
An order can only have business completion when:
- It has been technically completed (refer to
Technical Completion of an Order)
- It has been settled and the order balance is 0 (refer to
Settlement of an Order)
- No outstanding purchase orders (commitments) exist for it
- All data that refers to the reference object of the maintenance order is available and correct
- All relevant data in the operations and sub-operations is available and correct
Features
You use the business completion function for an order to define the following information for the order:
- The order obtains the status Completed. It is indicated as fully completed.
- The order cannot receive any more postings, even for posting of costs. It is locked for all collective processing changes.
Activities
If the order has not yet been completed technically, the system performs the technical completion.
When the system performs the business completion, it checks whether or not the balance for the order is 0 and whether any outstanding purchase orders still exist.
- If the order balance is 0 and no more outstanding purchase orders exist, the system performs the business completion of the order.
- If the order balance is not 0 and/or outstanding purchase orders still exist, the system issues an error message and assigns the status Technically completed to the order. You can display the log, then process the order accordingly and repeat the function Complete (business).