Purpose
Orders form an important part of the detailed planning of tasks and their accompanying documentation in Plant Maintenance or Customer Service.
A technician on site must execute tasks at a technical object. For this, materials, utilities and staff must be planned and costs estimated. The order supports you with these tasks, since it primarily contains data for planning and executing tasks, which must be performed at the technical object in question.
Implementation Considerations
You can also supplement them with
notifications. However, it is not necessary to use notifications in order to use orders.Integration
The extensive functions available for orders are supplemented through integration with the following application components:
Materials Management (MM)
For more information, see
Inventory Management.For more information, see
Purchase Requisitions and Basic Process for Procurement of Service.Project System (PS)
For more information, see
Project System.Quality Management (QM)
For more information, see
Planning of Calibration Inspection.For more information, see
Test Equipment Management and Where-Used Lists and Central Replacement.For more information, see
Results Recording.Production Planning and Control (PP)
For more information, see
Capacity Planning in Customer Service and Capacity Planning in Plant Maintenance.Financial Accounting (FI)
For more information, see
Creditor Master Data and Debitor Master Data.For more information, see
Invoice/Credit Memo Entry and Logistics – Invoice Verification.Funds Management (FI)
For more information, see
Funds Management.Asset Accounting (FI-AA)
For more information, see
Asset Accounting (Overview).Controlling (CO)
For more information, see
Cost Center Planning.For more information, see
Settlement.For more information, see
Information System.Investment Management (IM)
For more information, see
Investment Management (Overview).Personnel Management (PA)
For more information, see
Personnel Administration.Workflow Management (BC-BMT-WFM)
For more information, see
Maintenance and Service Orders (PM-WOC-MO/CS-SE).The following interfaces to external systems are also available:
External System |
Application Scenario |
SAP Business-to-Business Procurement for material planning using external catalogs on the Internet |
From the PC, you call up catalogs, which are stored on the Internet, choose the required materials and copy them to the order. |
SAP ArchiveLink™ for optical storage of incoming documents |
You can assign different documents (for example, photographs of damage, the fax of a malfunction report) to the tasks and display them directly from the SAP System at any time. For more information, see Plant Maintenance and Customer Service. |
Spare parts procurement using external catalogs with user exit EXIT_SAPLCOMK_003 |
From the PC, you call up spare parts catalogs, which are stored there in electronic form, choose the required materials and copy them to the order. |
Features
Functions are available in the following areas: