Requesting a Master Data Change in the Intranet/Internet (AC)
Purpose
You can request the change to the following master data from the Intranet/Internet:
Object |
Type of change |
Cost centers |
create, change, lock |
Internal orders. |
date |
G/L accounts |
create, change |
Vendors |
Address changeEnter, delete, change bank details |
Customers |
Address changeEnter, delete, change bank details |
You can only request changes to master data for customers and vendors via the Internet.
You do not have to know the name of the processor, since the system automatically determines it. The request is transferred to the SAP System and can be processed there with the functions of the message processing.
You can call up the individual request forms from the various SAP application (depending on the object) and from the workplace.
Start change request |
for <Object> |
From the Employee Workplace launchpad |
Cost centers, internal orders, G/L accounts, customers, vendors |
from the Enterprise Organization |
Cost centers |
From Editing the standard hierarchy |
Cost centers |
From the cost center master data report |
Cost centers |
From the web transaction Create internal order |
Internal orders |
From the web transaction Display internal order |
Internal orders |
From Editing G/L account master data individually |
G/L accounts |
Prerequisites
To do so, in Customizing choose Cross-Application Components ® Internet/Intranet Services ® Internal Service Request ® Definition of Scenarios with Specific Customizing ® Request For Change to Master Data ®
To do so, in Customizing choose (for example) Cross-Application Components ® Internet/Intranet Services ® Internal Service Request ® Definition of Scenarios with Specific Customizing ® Request For Change to Master Data ®
Process Flow
In the master data directory, specify that a cost center has to be changed.
From the directory, you can go to the request form for master data changes by choosing Extras ® Change request for cost centers.
When you send the request, the information is transferred to the SAP R/3 System. The system determines the responsible processor based on entries made in Customizing (see
Define Own Scenarios For The Request For Change to Master Data).In the second decision level, the options a to d are available again.
In the last three cases, the processor can enter a text to explain the reason for his/her decision.
You can check the current state of the request at any time (see
Request for Master Data Change
Result
The master data change is either completed or the request is rejected.
For more information
, see the SAP Library under Cross-Application Components ® Internal Service Request.