Error Handling

In this section, you can make the settings for error handling:

Errors are processed in the system in which the error occurred.

You can repost IDocs that were not posted (with status 51) using program RBDMANI2.

Requirement

ALE error handling uses workflow. A standard task is provided for each message type. Task TS20000051 is used for all BAPIs.

Workflow functions as follows:

For this procedure to function, the employees responsible for a particular message type and partner (sender or receiver) must be defined as follows:

1. A hierarchy of organizational units (for example, "sales office") and positions (for example, "customer officer for customer X") is created and employees are assigned to it.
2. The standard tasks for error handling (for example, an error related to an inbound sales order) are assigned to the relevant organizational units or positions (for example, "sales office").
3. The organizational unit, position or employee responsible for dealing with the error are specified for each partner and message type in the partner profiles.

If an error occurs, the system determines:

1. The employees responsible using the staffing schedule of the organizational unit or position linked to the standard task.
2. The employees defined in the partner profiles (using position, user ID, or organizational unit).
3. The employees appearing in both groups represent those who will receive a work item in their inboxes.

Activities