Error
Handling
In this section, you can make the settings for
error handling:
- Create organizational units and assign
standard tasks
- Maintain EDI administration
- Maintain error process code
Errors are processed in the system in which the
error occurred.
You can repost IDocs that were not posted (with
status 51) using program RBDMANI2.
Requirement
ALE error handling uses workflow. A standard
task is provided for each message type. Task TS20000051 is used for all
BAPIs.
Workflow functions as follows:
- A task (work item) is generated for the error
handling and stored as a message in the inboxes of the employees
responsible.
- If one of these employees processes the work
item, the standard task method for error handling is started. The user can,
for example, restart IDoc processing.
- If the IDoc is processed successfully, the
work item is deleted from the inboxes of all the employees
involved.
For this procedure to function, the employees
responsible for a particular message type and partner (sender or receiver)
must be defined as follows:
1. A hierarchy
of organizational units (for example, "sales office") and positions (for
example, "customer officer for customer X") is created and employees are
assigned to it.
2. The standard
tasks for error handling (for example, an error related to an inbound sales
order) are assigned to the relevant organizational units or positions (for
example, "sales office").
3. The
organizational unit, position or employee responsible for dealing with the
error are specified for each partner and message type in the partner
profiles.
If an error occurs, the system
determines:
1. The
employees responsible using the staffing schedule of the organizational unit
or position linked to the standard task.
2. The
employees defined in the partner profiles (using position, user ID, or
organizational unit).
3. The
employees appearing in both groups represent those who will receive a work
item in their inboxes.
Activities
- Create organizational units and assign
standard tasks
- Maintain EDI administration
- Maintain error process code
If you used EDI communication in an earlier version, you can check the
assignment of error process codes to the standard tasks.
- Check names of the employees responsible in
the partner profiles.