Cancelling the Sales Order Item 

Use

Customer 6006 informs you that they wish to cancel the first item of sales order 2. You now need to enter a rejection reason for this item.

Procedure

  1. Call up the transaction as follows:
  2. Menu Path

    Logistics ® Sales and Distribution ® Sales ® Order ® Change

    Transaction Code

    VA02

  3. On the Change Sales Order: Initial Screen, enter the following data:
  4. Field

    Data

    Order

    Document number of sales order 2

  5. Choose .
  6. In the Information dialog box, the system may inform you of subsequent documents.

  7. Choose .
  8. On the Change Standard Order ####: Overview screen, choose the Reason for rejection tab page.
  9. To enter a rejection reason for the first item, enter the following data:
  10. Field

    Data

    Reject (rejection reason in first line)

    Customer usage to be postponed

  11. Choose .
  12. To skip a warning message, choose .
  13. Choose until the overview tree appears.