Users can access the Business Workplace with the normal mail interface using the SAP MAPI Service Provider, as long as the mail interface is MAPI compatible. Documents, folders, work items and the calendar can be displayed and edited online or offline using Microsoft Outlook. In this case, the functions of the mail clients (e.g. Drag’n’Drop and full text search) are available in addition to the functions of the Business Workplace. Outlook provides a form that enables R/3 specific functions to be used for messages. If you use telephone integration with SAPphone, users can initiate a call directly from Microsoft Outlook using this form. Further information about working with the Business Workplace using MAPI compatible mail clients can be found in the SAP MAPI Service Provider documentation. For further information on the use of forms, see BC - Form Integration with SAPforms.

You can edit the Business Workplace and the calendar in a Web browser using the Internet Transaction Server. Further information about working with the Business Workplace using the Internet Transaction Server can be found in the documentation: Business Workplace in the Internet.