Service Management (SM)
Overview
Service Management (SM) in IDESService Processing
Selling a Serialized Product and Creating an Equipment Master Record Service Management - Spare Part Delivery Processing a Service Order and Billing Creating a Service Order from a Sales Order Returns- and Repair Processing Service Order with Service Quotation Processing Telephone Calls in a Call CenterService Contracts
Service Contract Processing and Periodic Billing Service Processing and Resource - Related Billing with Service Contract Reviewing the System Configuration for Configurable Services Spare Parts Delivery with a Service ContractControlling
Controlling for ServicesWorkflow in Servicemanagement
Workflow - Service Management