Working with the Integrated Inbox in the Internet

After logging on to the R/3 System via the Internet, an employer can display their Office Inbox and incoming mails, as well as the workflow work list. They can read documents in the inbox, download them to the PC and either edit them offline or delete them. Deleted documents can be recovered from the recycle bin. Work items implementing a user decision in a workflow can be processed via Internet. They can display folders and documents in the shared folders, or create and delete documents, if they have the corresponding authorization. Unlike the R/3 System, you can only create RAW type documents via Internet.

  1. Start your Internet browser and go to the IDES Homepage.
  2. Choose your language and select Internal service
  3. Choose in Internal Services ® Management Service
  4. Choose in IDES Management Services ® Financials and Administration ® Mail and Workflow Inbox
  5. On the ITS Information screen logon to your R/3 IDES system as user WF-MM-1 using password WELCOME and choose your language.
  6. On the Integrated Inbox screen select SAPoffice.

    7. The SAPoffice: ## Entries screen is displayed.

  7. Read one of the existing messages.
  8. Select Workflow to see if there are work items in your workflow inbox.
  9. Select Outbox.
  10. On the screen area Documents select Create Document
  11. On the bottom of the screen enter a name of the Document and a short text.
  12. Select Send.
  13. Enter WF-MM-3 as Recipient.
  14. Select Send.

    15. You see the message "Document was successfully sent".

  15. Return to the IDES Homepage.
  16. Now log on to your IDES R/3 system using the SAPgui. User: WF-MM-3, password: WELCOME.

    17. If a dialog box appears, select Continue.

  17. Select Office ® Inbox.
  18. On the Inbox screen select Office unviewed.

    19. Create an answer for the message and send it to user WF-MM-1.

  19. On the Office Inbox <user name> Office unviewed screen mark the document and select Display.
  20. Select Reply.
  21. The dialog box Create Document: Header appears. Select Continue.

    22. The dialog box appears, select Continue.

  22. On the Change Document: MESSAGE Language EN screen enter your answer and select Send.
  23. On the Send Document screen, select Send.
  24. In order to check the receipt of this message via the Internet; go to the IDES homepage in your Internet browser.
  25. Choose your language and select Internal Service
  26. Repeat the step 3 till 4.
  27. On the ITS Information screen logon to your R/3 IDES system as user WF-MM-1 using password WELCOME and choose your language.
  28. On the Integrated Inbox screen select SAPoffice.

    29. The Documents screen appears.

  29. Read the message that you sent to user WF-MM-1.
  30. To delete the message, select Delete.

    31. You will get the message "Document was successfully deleted".

  31. To delete the document created earlier, select Outbox.
  32. On the screen area Documents , select this document.
  33. On the screen area Document , select Delete.

    34. You will get the message "Document was successfully deleted".

  34. Select Exit, to return to the IDES Homepage.

End of the Process Chain.