Updating Customer-Based Cost Drivers in the LIS Info Structure S501 

As well as the cost drivers referenced to the product, info structure S501 also contains a cost driver referenced only to the customer: The number of customer credit problems that are processed. To enter this key figure, you need to set a status flag in the header data of the sales order when you create it for a customer who is behind with their payments, and for whom credit management has been activated. Depending on the type of problem, you can set several of these status flags, which issue a warning to the user and increase the corresponding key figure in S501. It is assumed that the individual credit problems incur, on average, the same expense to solve the problems. This information is only relevant at customer level, and has no reference to the product, which is contained as an order item in the order

Customer 4997 Advanced Ware Group has a credit problem. The system therefore issues a warning when you create a sales order for this customer: Dynamic credit check: Credit limit exceeded.

  1. Choose Logistics ® Sales and Distribution ® Sales.
  2. On the Sales screen, choose Order ® Create.
  3. On the Create Sales Order: Initial Screen , enter the following data:

Field

Data

Description

Order type

OR

Standard order

Sales organization

1000

Germany Frankfurt

Distribution channel

10

Final customer sales

Division

00

Cross-divisional

  1. Confirm your entry.
  2. On the Create Standard Order: Overview screen, enter the following data:

Field

Data

Description

Sold-to party

4997

Advanced Ware Group

PO number

Any

  

Material

R-4050

Maxitec R-4050 Personal Computer

Order quantity

200

  

Material

R-4000

Maxitec R-4000 Personal Computer (Red)

Order quantity

40

  

  1. Confirm your entry.
  2. In the Unloading Points dialog box., choose Ramp 1.
  3. On the Standard Order: Availability Control screen, choose Enter.
  4. In the Dynamic Credit Check: Credit Limit Exceeded dialog box, choose Continue.
  5. Save your entries.
  6. In the Dynamic Credit Check: Credit Limit Exceeded dialog box, choose Continue.
  1. Return to the SAP R/3 screen.
  2. When you save the order, the system updates the key figure Number of CSF/SA in info structure S501. Choose Logistics ® Logistics controlling ® Logistics information system.
  3. On the Logistics Information System (LIS) screen, choose Standard analyses ® Logistics – general.
  4. In the Info Structure dialog box, choose info structure S501.
  5. On the Standard Analysis for Info Structure S501: Selection screen, enter the following data:

Field

Data

Description

Sales organization

1000

Frankfurt, Germany

Distribution channel

10

Final customer sales

Division

empty

  

Sold-to party

4997

Advanced Ware Group

Plant

    

Material

    

From month

Current month

  

To month

Current month

  

The key figure was only updated at customer level. The plant and material characteristics were not filled.
  1. Choose Execute.
  2. On the Standard Analysis for Info Structure S501: Initial list screen, you can see the number of credit limit infringements for this customer in the # CSF/SO column..
  3. Return to the SAP R/3 screen.

End of the Process Chain