Employees in your enterprise whose work centers are not on the premises or who are often away on business trips do not always have direct access to R/3. As a result, these employees are often isolated from the information and decision processes within the enterprise, which affect them.

SAP now offers these employees the opportunity to:

• Display the SAPoffice inbox with messages received and work items, as well as the SAPoffice outbox with documents sent.
• Display the folders and documents in Private folders and Shared folders.
• Create and process documents in the folders.
• Send documents and short messages.
• Display work items that are to be executed as steps in workflows (and also process them via the Internet under certain circumstances).
• Display work items that the employee has resubmitted.

This documentation gives you all the information required to use SAPoffice and workflow functions via the Internet.

An employee can send documents, process documents in their folders or use information in Shared folders from any Internet connection. The employee can display work items in their inbox and be involved in the business processes in the enterprise by processing work items.

It is no longer necessary to install the R/3 frontend component and set up a connection to the R/3 System.

This helps your external employees and also those who are often off the premises. The worldwide availability of the Internet also means access to the R/3 System at all times, without having to set up an expensive connection via the telephone network to the "home" R/3 System.

Internal employees who do not use any R/3 functionality except the general SAPoffice functions and the processing of user decisions also benefit. The user interface of an Internet browser is often the familiar user interface to these users. They now no longer have to leave this to use SAPoffice and workflow functions.

An employee who is to have access to SAPoffice via the Internet requires the authorizations of an Office end user. This authorization is contained in the profile S_A.USER (person in charge (basic auth.)).

You assign the authorization profile above to the employee who is to use SAPoffice functions via the Internet.

An employee who is to see their worklist via the Internet requires the following authorizations:

• Office end user authorizations.

• SAP Business Workflow end user authorizations.

You assign the authorization profiles above to the employee who is to process their user decisions via the Internet.

In order to display documents in SAPoffice, the relevant document classes must be maintained in a table. SAP supplies the table bwwf_mime, which contains the common classes. Any new classes must be added to the table.

Not all the R/3 functions are available when using SAPoffice via the Internet. It is not possible to:

• Create attachments.
• Create documents that are not of class RAW.

The service name of this Internet Application Component is BWSP. The relevant files are located under this service name in the SAP@Web Studio.

Every work item that appears in the R/3 System in the integrated inbox of an employee is also displayed on the Internet, and can be processed there with certain basic functions (see above).

If it is also to be possible to execute a work item via the Internet, the relevant single-step task must be designated Executable on Internet.