Client-Server Architecture

Client-Server Architecture

Characteristics:

Connection between PBX and workstation via a telephone server
Work center extended to include parts of the telephony software (for example, SAPphone server); hardware extensions are not required at the work center

The external telephony software is linked to the R/3 System either via the SAP RFC interface or via the TAPI and SAPphone server.

Client-Server Architecture with TAPI 2.0:

In client-server architectures using TAPI 2.0, each work center must be equipped with a local component of the service provider software, since TAPI 2.0 does not support network operation.

Client-Server Architecture with TAPI 2.1:

If the network version of the TAPI (2.1) is used, the work stations must be equipped with local TAPI components. The telephony server is equipped with the central TAPI component and the service provider software. Communication with the work stations is then handled by the TAPI.