Alerts report warnings and problems in your R/3 System and its environment. For a system administrator or operator, an alert is a service request. It records the fact that a problem has occurred and provides an opportunity to investigate and resolve the problem. The alert monitor stores alerts that have been resolved in the R/3 database, to provide a record of the problem.

1. If you are in the Current system status view, choose Open alerts.

In the Open alerts view, choose Display alerts, or simply double click on the MTE in which the alert has occurred.

The system displays the alert browser.

2. Analyze the alert. Was the problem that the alert signals transient, and is it already resolved? If not, what caused the alert and what should be done to resolve the problem?

Analyzing an alert requires that you collect information on the alert. From the alert browser, you can display more detailed information that has been collected by the alert monitor.

You can also starting the analysis tool that is associated with the alert and the MTE. This tool lets you check the current status of and collect information on the component affected by an alert.

3. When you have resolved the problem, or have determined that the problem was transient or can safely be ignored, select it and choose Complete alerts. The alert monitor records the alert in the R/3 database. The alert record is retained until you delete it by reorganizing the alerts database.

Tutorial

Starting the Alert Browser and Displaying Alerts

Starting Analysis Tools

Completing an Alert

Displaying Completed Alerts

Reorganizing Completed Alerts

Stopping and Re-Starting Alert Generation