SAPoffice is the electronic mail and folder system in R/3.

Using the mail system, you can send documents internally (to other SAP users in the same system) and externally (to non-SAP users or SAP users in another system). Documents are sent to external users via the telematic services, X.400 or the Internet. Documents are sent to SAP users in another system via SAPcomm (up to Release 3.0) or SAPconnect.

Documents can be managed in the folder system. In private folders, each user can create their own folder structure for their documents. In shared folders, folders can be created with general information or group-specific information.

SAPoffice is integrated into business applications in the following ways:

• Processing messages: SAP applications (and also SAPoffice users) can create messages which must be processed by a user or a system. Each message is linked to a transaction, report, dialog module or function module (containing the relevant data), which is started by the recipient when the message is processed.

• Users
• Distribution lists
• Organizational units
• Business objects

• Internet
• Fax
• X.400
• IDoc
• R/3 <> R/3
• Incoming distribution: incoming documents can be forwarded or can trigger processing directly (workflow, for example).

• You can use SAPoffice via the interface of a MAPI-compatible mail client, e.g. Microsoft Outlook. In this case, the functions for the selected client are available (drag and drop, for example), and there is the option of working offline.

• Private folders (user-specific)
• Shared folders (all users or user groups)
• Integration of PC applications
• Organization of your own work processes in object folders