How to Create Correspondence
There are two steps involved in creating correspondence:
- First you request the desired correspondence type. When you make a request, the system initially only notes internally which correspondence types should be created. The correspondence types are then proposed to you when you are processing the documents and the accounts online. For more information, read the topics for requesting the individual correspondence types. Which correspondence types are offered in which functions, depends on how your system is configured.
- In a second step, the requested correspondence types are printed. Printing is generally carried out automatically at a certain frequency. This prints all requested correspondence types. In exceptional cases, however, it is also possible to print certain correspondence types straight away by themselves.
- A print order is put into the spool system for each company code and correspondence type. From the spool, you can send the letters to whatever printer you want. For more information on this subject, read the topics about printing the correspondence.
Notes on Language and Currency
The letters are always created in the language of the customer. To enable this, however, the form stored in the system must be translated into this language. Otherwise, the language of the company code or the language in which the form was created is used.
The items are always displayed in the currency in which they were posted. The closing balance is displayed per currency.
Notes on the Item Text
For every item, the item text entered in the line item can be printed in the letter. To do this, however, the text must be marked with an asterisk (* ). Moreover, the form stored in the system for printing the letter must be defined correspondingly.
You yourself can enter a text or transfer a standard text into the line item. You transfer a standard text by entering an equals sign (=) and the key of the text (for example, =UBAB for unauthorized deductions). The standard texts must be stored in the system.
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