SAP Customer Relationship Management 7.0

Release Notes

Information about what is new and what has changed since the last release

Master Guide

Entrance point for planning an installation in your system landscape

Installation Guide

Detailed information, options, and procedures for installing this release

Upgrade Guide

Detailed information, options, and procedures for upgrading from a previous release

Customizing

Information about Customizing is available in the SAP Implementation Guide of your SAP system

SAP Solution Manager Content

Information on how to access and use SAP Solution Manager content to configure your applications according to business needs

Scenario Descriptions

Detailed descriptions of business scenarios and business processes delivered with SAP CRM, organized by key capability. Note that not all the hyperlinks will work, but you can find the complete information in your SAP Solution Manager system.

Security Guide

Information on how to ensure the required security for your SAP system landscape

Application Operations Guide

Information about system administrator activities required to keep your system running smoothly

SAP Library

Component-based documentation for all functions and processes that are supported by this product

Enterprise Services Documentation

Software Component SAP CRM 7.0

Product Availability Matrix

Detailed information on availability dates, maintenance end dates and upgrade paths, as well as technical release information (supported databases, operating systems, browsers, etc.) for this product

Sizing

Guidelines and recommendations on hardware requirements and software considerations for your implementation

E-Learning and Webcasts for Consultants

Role-specific learning maps that give you timely, firsthand information on the implementation and operation of SAP CRM. For information about eligibility and access, see the following information .

SDN Forums

A wide range of technical and business guidance from a community of experts

Best Practices

Information on pre-packed, easy-to-use solutions

Useful Links