SAP Customer Activity Repository 2.0


SAP Customer Activity Repository is a foundation that collects transactional data that was previously spread over multiple independent applications in diverse formats. The repository provides a common foundation and a harmonized multichannel transaction data model for all consuming applications.

Retailers can use SAP Customer Activity Repository to gradually transform their system landscapes from traditional database technology to the revolutionary, in-memory database technology.

SAP Customer Activity Repository includes the following features:

  • POS Data Transfer and Audit (POS Data Management)

  • Multichannel Sales Repository (MCSR)

  • Multichannel Sales Analytics

  • Inventory Visibility Analytics

  • On-Shelf Availability

  • Predictive capabilities, leveraging the Demand Data Foundation (DDF) and Unified Demand Forecast (UDF)

What’s New – Release Notes

Release Notes

Information about what is new and what has changed since the last release

Installation and Upgrade Information

Master Guide

Entrance point for planning an installation in your system landscape

Installation Guide

Detailed information, options, and procedures for installing this release

Upgrade Note

Detailed information, options, and procedures for upgrading from SAP Customer Activity Repository 2.0.

Upgrade Guide

Detailed information, options, and procedures for upgrading from SAP Customer Activity Repository 1.0.

Configuration and Deployment Information


Information about Customizing is available in the SAP Implementation Guide (IMG) of your SAP system


SAP Solution Manager Content

Information on how to access and use SAP Solution Manager content to configure your applications according to business needs

Security Information

Security Guide

Information on how to ensure the required security for your SAP system landscape

System Administration and Maintenance Information

Application Operations Guide

Information about system administrator activities required to keep your system running smoothly

Integration Information

Administrator’s Guide, Demand Data Foundation (DDF) with Unified Demand Forecast (UDF) on SAP HANA

Information on how to configure, manage, maintain, and optimize your installation

Quick Starter for Third-Party ERP Integration

A basis for orienting customers considering an implementation of SAP Customer Activity Repository with a third-party ERP system.

POS Transaction Data Migration

SAP POS DM and SAP Customer Activity Repository POS Transaction Data Migration

Information on how to migrate POS transaction data from POS Data Management in SAP NetWeaver BI Content (version 7.x6 or earlier) or SAP POS DM 1.0 to SAP Customer Activity Repository 1.0.

Application Help

SAP Library

Component-based documentation for all functions and processes that are supported by this product

Additional Information

Product Availability Matrix

Detailed information on availability dates, maintenance end dates and upgrade paths, as well as technical release information (supported databases, operating systems, browsers, languages, etc.) for this product


Guidelines and recommendations on hardware requirements and software considerations for your implementation