Sales Order Processing for Prospect

Scenario Highlights

A customer with a temporary customer ID is used to investigate an order without looking up the customer's account. The order can be saved but remains incomplete until a valid customer is entered.

In this scenario, you process sales order documents without first looking up the customer information.

A dummy customer is used when your sales order processors need to investigate an order without first looking up the customer's account number. The sales order can be saved but remains incomplete until a valid customer account number has been entered in the sales order. This function is particularly useful for companies that take phone orders.

This scenario consists of the following steps:

• A sales order is entered with customer specific material number and a default (dummy) customer number
• A material number is determined automatically
• The default (dummy) customer number is replaced by a valid customer number
• A delivery is created
• The goods issue is posted
• The billing is created

• Sales order processing without the customer's account number
• Sales order entry with customer specific material